Our approach to privacy and spam
Home Valley Station respects your privacy. We have sourced our privacy principles from various legal institutions, which embody the National Privacy Principles in the Privacy Act 1988 (Privacy Act).
Home Valley Station also complies with the Spam Act 2003, which deals with restrictions on sending emails. Although our policy specifically addresses Home Valley Station obligations in respect of the laws of Australia, Home Valley Station applies, where practicable, those principles and the processes set out below to its associates globally, subject to any requirements of local law.
Collecting your information
Home Valley Station collects commercial information when we provide our services to you, or a client requires us to collect information on their behalf. Generally, if appropriate, we will tell you why we are collecting commercial information and how we plan to use it, or these reasons will be obvious when we collect the information.
If you are a Home Valley Station client, or employed by a Home Valley Station client, we usually collect commercial information such as your business contact details, job title or position and your expertise and interests. Where relevant, we may ask you for other information - for example your membership of professional associations or boards or, in rare cases, financial information. We may collect other commercial information in the course of providing Home Valley Station services to you or your employer, or to someone else.
Collecting your information using this website
We generally only collect commercial information from this website when it is provided voluntarily by you - for example, when you fill in a form to register for future correspondence.
When you visit Home Valley Station's website or download information from it, our Internet Service Provider (ISP) makes a record of your visit and records the following information:
Our ISP also collects information such as the pages our users access, the documents they download, links from other sites they follow to reach our site, and the type of browser they use. However, this information is anonymous and is only used for statistical and website development purposes.
How we use and disclose your information
Home Valley Station will use your commercial information to provide and market our services to you, and to enhance and develop our relationship with you. We may share your information with other associates of Home Valley Station, including those who are located outside Australia.
Home Valley Station may disclose your information to service providers, agents, contractors and strategic partners from time to time to help us to provide and market our services to you. If we do this, we generally require these parties to protect your information in the same way we do.
We will handle commercial information relying on the employee and related bodies corporate exemption in the Privacy Act where these exemptions are relevant.
A cookie is a small message given to your web browser by our web server. The browser stores the message in a text file, and the message is then sent back to the server each time the browser requests a page from the server.
When cookies are used on this site, they are used to store information relating to your visit such as a unique identifier, or a value to indicate whether you have seen a web page. We use session (not permanent) cookies. They are used to distinguish your browser from the thousands of other browsers. This site will not store commercial information such as email addresses or other details in a cookie.
Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not.
We use a variety of physical and electronic security measures, firewalls and secure databases to keep commercial information secure from misuse, loss or unauthorised use or disclosure.
The internet is not a secure environment. If you use the internet to send us any information, including your email address, it is sent at your own risk.
You have a right to access most commercial information we hold about you. Please contact our Privacy Compliance Officer (see below) to ask for access to your information, or if you have a complaint concerning your information privacy. We may deny your request in some circumstances. If we do this, we will tell you why.
If you think that any information we hold about you is inaccurate, please contact us at: firstname.lastname@example.org or on +61 2 8296 8010 and we will take reasonable steps to ensure that it is corrected.
If you would like more information concerning how we handle your commercial information or our approach to privacy, please contact our Privacy Compliance Officer, email@example.com.